Ohio in most cases can reach the entire East Coast via the Ground networks in two days or less. I chose Ohio due to its geographic desirability and high concentration of DCs and 3PLs. The maps below (Charts 1 & 2) show published time-in-transit comparisons between UPS and FedEx for the same origin ZIP Code out of Ohio. To start, let’s look at a comparative example of what the carriers are publishing relative to time-in-transit. In theory, the adverse impacts of COVID on carrier networks should be on the decrease. We compared actual carrier performance to current published time-in-transit information. In my current role as a consultant, I have access to delivery performance data for hundreds of shippers. In general, both carriers would have rotating confidence level issues from time to time. Depending on recent actual performance, we would adjust our own promises of delivery displayed in cart. From our data ,we would calculate statistical measures of performance to determine our confidence in the carriers’ published time-in-transit. In my past life as a logistics manager, we used the actual time-in-transit performance data as determined by the scanned ship date in conjunction with the delivery date provided by the carriers. Having accurate time-in-transit projections is vital to e-comm shippers to set delivery expectations for clients. Both carriers are making the case in contract RFPs that they are faster than the other. In the meantime, every day, our clients are asking which carrier is better in terms of actual time-in-transit. (The over/under is five hours – I have the under…) Is it due to a legitimate inability to deliver in published time frames, or is the decision driven by a more profit-centered motive, utilizing a crisis as cover? In either case, it is a safe bet that when either carrier reinstates MBG for Ground services, the other will follow suit within hours. We can speculate on the reason(s) for the selective reinstatement of guarantees. However, to date, neither carrier has reinstated MBG for the more widely-used Ground and 2-3 Day Air networks. Generally, this was seen as a very positive sign that COVID’s impact on expected time-in-transit was decreasing. With a state of the art Freight Management system, we are confident that On Time has the ability to provide a one stop shop for all of your forwarding and logistics needs.In April, FedEx and UPS reinstated Money Back Guarantees (MBG) for on-time delivery on various express services, mainly Next Day Air and International Express packages. On Time offers a full range of services including air and sea freight forwarding, sea-air services, hand carry, high fashion hanging garment transportation, warehousing, insurance, customs clearance, free-domicile deliveries and logistical distribution services. Within our extensive network in China, we have 15 offices this gives us the ability to handle any inquiries you may have. Our headquarters are in Hong Kong, and our other offices include China, Thailand, Korea, Taiwan, Vietnam, Malaysia, Indonesia, Singapore, Sri Lanka, India, Cambodia, Bangladesh, Japan and Dubai. Profile: On Time Express Ltd.(A member of YTO International Express and Supply Chain Technology Ltd./ HKEX Stock code:6123) was founded in 1995 and has grown from a local forwarder to a regional freight forwarding and logistics provider with over nine hundred employees, offices in 15 countries and about 43 locations in Asia and Dubai.
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